The Tickets module is a free module available for Platinum license holders. It allows your customers to submit support tickets on your application and has many features such as automatically responding to certain keywords, templates, email notifications, timeline, discord synchronization and much more.
Confirm on the same page whether the "tickets" appears and click "Enable", in can take some seconds so keep refreshing
Migrate Database using: php artisan migrate --force
php artisan migrate --force
The Discord sync feature allows you to syncronize tickets between your web application and discord. This is mainly meant for admins to allow them easier access and notify for new tickets.
/sync
enter in your domain and the api key from tickets module settings/close
Close a ticket
/reopen
Reopen a ticket
/lock
Lock a ticket on web, deletes the ticket on discord after 5 seconds
/sync
Sync a discord server
/unsync
unsynchronize a discord server